Kazakhstan is about to make one of the most annoying bureaucratic processes fully digital, DKNews.kz reports.
Starting June 1, 2026, technical passports for real estate and duplicate cadastral passports will be issued only online through eGov.kz and the eGov Mobile app. Public Service Centers (PSCs) will stop accepting applications for these services entirely.
For homeowners, apartment buyers, and anyone dealing with property documents, this means one thing: no more endless queues.
What changes from June 1?
Until now, obtaining a technical passport usually required several offline steps:
- visiting a PSC;
- making payments separately;
- returning again to collect the final document.
Now the entire process moves online.
Users will be able to:
- submit an application online;
- pay immediately on eGov.kz;
- receive the completed document electronically;
- avoid visiting PSCs altogether.
The finished technical passport or duplicate cadastral passport will automatically appear in the user’s personal account after processing.
Why this matters
For years, technical passports have remained one of the more time-consuming real estate services in Kazakhstan.
The new system removes one of the biggest frustrations for citizens: multiple visits to government offices for a single document.
And Kazakhstanis are already actively switching to digital services.
According to official statistics:
- in 2021, around 100,000 applications were submitted online;
- online requests accounted for only 22.8% at the time;
- by 2025, the share of online applications had grown to 41%.
The numbers show a clear trend — people increasingly prefer solving everyday tasks from their phones instead of standing in line.
Official statement
“As part of the continued digitalization of public services, starting from June 1, 2026, the acceptance of applications for the issuance of technical passports for real estate properties and duplicate cadastral passports through PSCs will be discontinued.”
This was announced by Rostislav Konyashkin, First Vice Minister of Artificial Intelligence and Digital Development of Kazakhstan.
“Users will no longer need to make payments separately or visit PSCs to obtain technical passports as the entire process is available electronically.”
How to apply online
The process will take just a few steps:
Step 1 Log into eGov.kz or the eGov Mobile app.
Step 2 Open the section:
Real Estate → Purchasing, Selling, Renting / Housing Relations
Step 3 Choose one of the services:
- “Issuance of a technical passport for real estate properties”
- “Issuance of a duplicate cadastral passport”
Step 4 Fill in the required information and select a branch of the “Government for Citizens” State Corporation.
Step 5 Pay online and sign the request digitally.
That’s it.
What happens to people without digital access?
Authorities say PSC self-service zones will remain available.
Citizens who cannot apply independently online will still be able to use computers and receive assistance inside service centers.
Kazakhstan’s digital push keeps growing
The country continues rapidly transferring government services online.
Among the services already available digitally:
- issuance of digital signatures;
- residence registration;
- driver’s license replacement;
- vehicle registration;
- labor permit extensions;
- pilot online land documentation services.
The government says the goal is simple: fewer bureaucratic steps and faster access to services.
And for many Kazakhstanis, the latest update may finally mean the end of wasting hours in PSC queues for a single property document.
